Our experience with the Hertz Transportation (airport transfer service) on Wednesday 3.23.18 was horrible! First of all, they were late picking up the scheduled group of passengers... all of us with reservations from Azores Getaways Vacations. They sent a van much to small to accommodate everyone (knowing how many passengers and suitcases there would be). We had to load and unload our own suitcases as the disorganized team finally brought another van over to split up the group. Then, our driver who arrived with a serious attitude problem, proceeded to drive north of 150 kilometers in a 90 throwing passengers in our completely full van from one side crushing one-another. She was reckless and her attitude and behavior was completely unnecessary. We made other arrangements for our return trip even though we were not refunded by Azores Vacations!
Tenamos un coche alquilado con un paquete ya contratado desde Espaa con Portugal tours, nos tenan que traer el coche a las 10 de la maana, pedimos ayuda a las recepcinistas del hotel atlantico para ver si podan llamar por qu el tf de la oficina que nos figuraba no lo coga nadie, decan que en 20 minutos traan el coche y despus de 2 horas y media al no aparecer y no coger el tf decidimos alquilar un coche por nuestra cuenta con otra compaa, VAMOS UNA VERGUENZA Hertz ponta delgada no lo recomiendo nos dejaron tirados
Wir sind am 10.05.2017 pnktlich am Flughafen in Ponta Delgada angekommen. Wie ca. 15 andere Mitflieger wollten wir unser bereits in Deutschland vorreserviert Fahrzeuge abholen. Am Schalter war lediglich ein junger Mann, im hinteren Bereich des Schalter befanden sich 3 andere Mitarbeiterinnen. Der junge Mann bevorzugte, warum auch immer, stndig spter kommende Kunden. Dadurch verzgerte sich die Fahrzeug bergabe auf ber 2 Stunden. Erst kurz vor auflsen der Warteschlange erschienen drei andere Mitarbeiterinnen. Ich empfinde es als eine Frechheit Kunden so lange warten zu lassen. Insbesondere weil bekannt war das zu dem Zeitpunkt ein hoher Andrang zu erwarten war. Bei den Anderen Autovermietern am Flughafen bildeten sich keine Warteschlangen da dort zgig gearbeitet wurden. Nach diesem schlechten Service wird HERZ wohl mindestens 15 Kunden verlieren. MfG
I specifically ordered months in advance a Mercedes van (Vito), however, got a Peugeot van instead. I guess Hertz is allowed to do this as same category. At pick-up, the van didnt start. Battery was dead. We had to wait 45 minutes for a different car to arrive (same model). This specific car had issues, some of which involved safety: while driving on a mountain twisty road at night we realized that the driver-side headlight isnt working. One of the front windshield wiper blades rubber was peeling off (at the drivers side), suboptimal water clearing (yes, it was raining hard). Minor issues: Sliding passenger door handle loose which made it difficult to operate the door. Part of drivers door handle also missing. Inside: support holding handle missing, passenger side. I have pictures documenting the above. The break paddle was annoyingly squeaking. When returning the car I asked the Hertz associate for a coupon or discount. She said that she would love to do so, but since we booked online and not directly with the local office she couldn't provide any discount. I paid an arm and a leg for a bad car. This was the last time were renting with Hertz. Next time back to Enterprise, like our previous trips. VERY disappointed.
Hertz Aluguer De Autos Ponta Delgada é Portugal Aluguer de carros com sede em Ponta Delgada, Açores. Hertz Aluguer De Autos Ponta Delgada está localizado na R. de São Gonçalo, 9500-114 Ponta Delgada, Portugal.
Por favor entre em contato com Hertz Aluguer De Autos Ponta Delgada usando as informações acima: Endereço, número de telefone, fax, código postal, endereço do site, e-mail, Facebook. Encontrar Hertz Aluguer De Autos Ponta Delgada horário de funcionamento e instruções de direção ou mapa. Encontre avaliações e classificações reais de clientes ou escreva suas próprias.
Encontre Aluguer de carros em Ponta Delgada
Mais empresas